Outage in Datto
Datto BCDR - US Region - Server5582 Not Accessible
Resolved MinorIncident Report
Summary AI Generated
Datto BCDR users paired to Server5582 in the US East region experienced degraded performance due to a node availability issue. The incident lasted approximately 2.4 hours before a fix was implemented and the incident resolved.
We are aware of a problem where Datto BCDR users paired to Server5582 in the US East region are experiencing degraded performance due to a node availability issue.
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.
To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/13/2026 05:47PM
This incident has been resolved.
MONITORING
2 days ago - at 11/13/2026 04:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 11/13/2026 03:22PM
We are aware of a problem where Datto BCDR users paired to Server5582 in the US East region are experiencing degraded performance due to a node availability issue.
The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.
If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.
To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.
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