Outage in Datto

Datto SaaS Protection - M365 Services Falling Behind On aue1-pod-0

Resolved Minor
February 05, 2024 - Started 3 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently aware of a problem where Datto SaaS Protection users can experience backup failures in the Australian region. Our Engineering team has identified the problem and deployed a fix. We are currently monitoring the results. Affected Pod : 1. aue1-pod-0 Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored Subscribe to Datto SaaS Protection on the Status Page for up to date information. You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Backupify Backups Datto Backupify Seat Management
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/09/2024 01:33PM

This incident has been resolved.

MONITORING 3 months ago - at 02/05/2024 03:12PM

We are currently aware of a problem where Datto SaaS Protection users can experience backup failures in the Australian region.



Our Engineering team has identified the problem and deployed a fix. We are currently monitoring the results.



Affected Pod :

1. aue1-pod-0



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to Datto SaaS Protection on the Status Page for up to date information.



You can monitor the current status of this issue at https://status.datto.com/

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