Demandbase Status

Resolved Demandbase One - Login Issues

We are experiencing multiple performance login issues for Demandbase One. The Operations team has identified the fix and the Demandbase One Platform should be back to fully operational by 10:00 am PT

Resolved Demandbase One - missing web engagement data

We are currently investigating the missing windows of data affecting ALL users from Degreed and Demandbase in the Demandbase One Platform. Multiple reports of missing data. The data in the Demandbase Platform has missing periods of data in Site Analytics and Engagement. We have an open P0 to resolve this issue.

Resolved Intent Pipeline Irregularities

We are currently investigating irregularities within our intent pipeline that are causing some audiences to not display intent.

Resolved Platform Login Incident

We are currently monitoring an incident with our identity management provider that may impact your ability to log into the Demandbase platform. At this time we do not see any impact and we will continue to monitor the situation.

Resolved Connectivity Issue

The Demandbase Platform is currently expereic

Resolved Platform Login Issues

We are currently investigating platform login issues.

Resolved Session Timeout Incident

We are currently investigating an issue related to user session timeouts affecting the platform.

Resolved CSV Export Incident

We are currently investigating an incident regarding CSV exports not functioning.

Resolved Audience Viewability Incident

We are currently investigating an incident impacting the viewability of web activity data on some audiences.

Resolved Site Analytics Data Pipeline Delay

Due to a delay in our data pipeline, Site Analytics data for Saturday (4/18) & Sunday (4/19) is behind schedule and we expect it to be available by ~9pm PT today (4/20). We apologize for the inconvenience that this may have caused.