Outage in Dialogue

Instabilité de la plateforme causée par tierce partie d'authentification / Platform instability caused by third party auth service

Resolved Minor
July 20, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Nous avons informé le tierce partie du problème et l'enquête commence de leur côté. / We have informed the third party and they are investigating.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 07/20/2022 10:28PM

Le fournisseur a fait un changement qui a remis le système partiellement en opération. La cause principale est toujours sous investigation. / The vendor has made changes that helped the system get back almost fully back online. They are still investigating the root cause.

IDENTIFIED almost 2 years ago - at 07/20/2022 10:10PM

La situation continue de se dégrader pendant que notre fournisseur fait enquête. // The situation keeps worsening while our vendor investigates. All of our systems are mostly offline.

IDENTIFIED almost 2 years ago - at 07/20/2022 10:06PM

Notre fournisseur continue de faire enquête sur le problème. La situation s'est aggravée et plus de fonctionnalités sont affectées. / Our vendor continues to investigate the problem. The problem is affecting more systems which is degrading some functionality of the platform.

IDENTIFIED almost 2 years ago - at 07/20/2022 06:15PM

Nous avons informé le tierce partie du problème et l'enquête commence de leur côté. / We have informed the third party and they are investigating.

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