Outage in DigitalOcean

Issue with resetting Droplet password

Resolved Minor
February 04, 2021 - Started over 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

Our Engineering team is investigating an issue with the Droplet root user Reset Password utility in the Cloud Control Panel. During this time, some users may experience issue when resetting the Droplet root password. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 02/04/2021 07:00AM

Our Engineering team has implemented a fix to resolve the issue with Droplet root user Reset Password utility and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

INVESTIGATING over 4 years ago - at 02/04/2021 06:21AM

Our Engineering team is investigating an issue with the Droplet root user Reset Password utility in the Cloud Control Panel. During this time, some users may experience issue when resetting the Droplet root password. We apologize for the inconvenience and will share an update once we have more information.

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