Outage in DNSFilter

Dashboard Login Failure

Resolved Major
October 30, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.
Components affected
DNSFilter Front End UI
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/30/2023 09:32PM

This incident has been resolved by the upstream authentication provider. Should you need further assistance please reach out to us at support@dnsfilter.com

MONITORING almost 2 years ago - at 10/30/2023 08:30PM

The upstream authentication provider has implemented a fix that was the root cause of the issue with logging into the dashboard. The dashboard is now accessible again and we are monitoring at this time to ensure there are no further issues.

IDENTIFIED almost 2 years ago - at 10/30/2023 08:17PM

Our engineering team has identified the issue that is preventing users from logging into the dashboard. This is being caused by our upstream authentication provider. The upstream provider is urgently working to resolve the issue. We will provide updated status as soon as possible.

INVESTIGATING almost 2 years ago - at 10/30/2023 08:12PM

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible.

DNS resolution is operating normally.

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