Outage in DNSFilter

Dashboard Login Failure - Investigating

Resolved Major

February 07, 2024 - Started about 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

Our engineering team is currently investigating an issue that is creating login latency into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.

Components affected

DNSFilter Front End UI

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/07/2024 11:34AM

This incident has been confirmed to be resolved. Should you need further assistance please reach out to us at support@dnsfilter.com.

MONITORING about 2 years ago - at 02/07/2024 08:42AM

Our engineering team has implemented a fix and users are now able to log into the dashboard. We are currently monitoring to ensure the issue has been fully resolved.

INVESTIGATING about 2 years ago - at 02/07/2024 05:08AM

Our engineering team is currently investigating an issue that is causing delays and intermitting issues using the dashboard. We will continue to provide updates as available.

DNS resolution is operating normally.

INVESTIGATING about 2 years ago - at 02/07/2024 03:33AM

We are continuing to investigate this issue and are preparing to implement a change that we believe will have a positive impact.

INVESTIGATING about 2 years ago - at 02/07/2024 01:59AM

Our engineering team is currently investigating an issue that is creating login latency into the dashboard. We will provide updated status as soon as possible.

DNS resolution is operating normally.

Latest DNSFilter outages

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Dashboard Login Access Issues — Monitoring - 5 months ago

DNSFilter Dashboard Performance Issue - Identified - 6 months ago

Local Domains Resolving to Unknown Block Page - 6 months ago

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