Outage in Documo

FaxBridges Offline

Resolved Minor
April 18, 2024 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where FaxBridges are showing offline in the portal and inbound and outbound fax traffic is affected for a subset of customers. More updates to follow.
Components affected
Documo Fax Services
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 02:22PM

This incident has been resolved.

MONITORING 14 days ago - at 04/18/2024 02:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 04/18/2024 01:26PM

We are currently investigating an issue where FaxBridges are showing offline in the portal and inbound and outbound fax traffic is affected for a subset of customers. More updates to follow.

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