IsDown continuously monitor the official Documo status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Documo outages.
Number of Outages
2
Average Downtime
1990 mins
Total Downtime
3980 mins
Since last incident
6 days
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Minor · 5 days ago · lasted about 1 hour
Subset of users are getting an error "Cannot create property 'allow_display_name' on number '0'" when trying to complete tasks in the web portal. Our team is aware of the error and is actively looking into this. Updates to follow.
Minor · 15 days ago · lasted 3 days
We have identified an issue causing a subset of users to experience lag within the portal. Our engineers are working on a resolution and we will update as soon as we have more information.
Minor · about 1 month ago · lasted about 2 hours
We are currently investigating an issue causing faxes to not sync to our portal for a subset of customers. Outbound is working as expected. Engineers are engaged and we will provide updates as soon as possible.
Minor · about 1 month ago · lasted about 2 hours
We are currently investigating an issue where a subset of customers are having issues taking certain actions within the portal. Inbound and outbound faxing appear to be unaffected. Updates to follow.
Minor · about 1 month ago · lasted about 1 hour
We are currently investigating an issue with our FaxBridges for a subset of our customers. The devices are showing as offline and inbound/outbound are both effected. Updates to follow.
Minor · about 1 month ago · lasted about 1 hour
We are currently investigating an issue with our FaxBridges for a subset of our customers. The devices are showing as offline and inbound/outbound are both effected. Updates to follow.
Minor · about 1 month ago · lasted about 1 hour
We are currently investigating an issue affecting API, portal access, and ingress for accounts utilizing custom domains. This issue is of the highest priority and our teams are working diligently to identify and resolve the issue as quickly as possible. Updates to follow.
Minor · about 2 months ago · lasted about 17 hours
We are currently investigating an issue causing a subset of our FaxBridges to show as offline within the portal, which also appears to be effecting both inbound and outbound faxing. Updates to follow.
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