Outage in Documo
Email to Fax Errors
Resolved MinorIncident Report
Summary AI Generated
A subset of Documo users experienced errors when attempting to send faxes via the email-to-fax feature. A fix was implemented and the incident was resolved within approximately 1.6 hours.
We have identified an issue causing errors when a subset of user's attempt to send a fax using our email to fax feature. A fix is currently being implemented. Updates to come.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/08/2026 04:23PM
This incident has been resolved.
MONITORING
10 days ago - at 07/08/2026 03:58PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 07/08/2026 02:52PM
We have identified an issue causing errors when a subset of user's attempt to send a fax using our email to fax feature. A fix is currently being implemented. Updates to come.
Latest Documo outages
Email to Fax Errors - 10 days ago
Outbound Delays - 19 days ago
Faxing Disruptions - about 1 month ago
Portal Disruptions - about 1 month ago
Email Suppression Notifications - about 1 month ago
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