Outage in Documo
Faxing Disruptions
Resolved MinorIncident Report
Summary AI Generated
Documo experienced a ~2-hour disruption affecting API and fax services for a subset of customers. The issue was identified and a fix was implemented within minutes of investigation, followed by a monitoring period. The incident was fully resolved by 9:56 AM PT on June 16, 2026.
We are currently investigating an issue causing disruptions with our API and fax services for a subset of customers. Our team is working diligently to resolve. Updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 06/16/2026 04:56PM
This incident has been resolved.
MONITORING
about 19 hours ago - at 06/16/2026 03:45PM
We are continuing to monitor for further issues. Updates to follow.
MONITORING
about 20 hours ago - at 06/16/2026 03:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 20 hours ago - at 06/16/2026 03:06PM
The issue has been identified and a fix is being implemented. Updates to follow.
INVESTIGATING
about 20 hours ago - at 06/16/2026 03:05PM
We are currently investigating an issue causing disruptions with our API and fax services for a subset of customers. Our team is working diligently to resolve. Updates to follow.
Latest Documo outages
Portal Disruptions - 2 days ago
Email Suppression Notifications - 7 days ago
UUID Error When Opening Faxes - 14 days ago
FaxBridge Disruptions - about 2 months ago
Inbound and Outbound Fax Delays - 3 months ago
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