Outage in Documo

Outbound Faxing Delays

Resolved Minor
November 28, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team has identified an issue causing outbound faxes to send at a delayed rate. Inbound faxing is working as expected. The team is working diligently to resolve. Updates to follow.
Components affected
Documo Fax Services
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/28/2023 06:58PM

This incident has been resolved.

MONITORING 5 months ago - at 11/28/2023 06:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/28/2023 05:57PM

Our team has identified an issue causing outbound faxes to send at a delayed rate. Inbound faxing is working as expected. The team is working diligently to resolve. Updates to follow.

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