Outage in Documo

Inbound and Outbound Fax Delays

Resolved Minor

March 31, 2026 - Started about 14 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Documo experienced delays in both inbound and outbound fax processing for 2.7 hours, affecting all fax services. The issue was investigated, a fix was implemented and monitored, and the incident was fully resolved.

We are investigating an issue causing inbound and outbound faxing delays. More updates to follow.

Components affected

Documo Fax Services

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 03/31/2026 03:09PM

This incident has been resolved.

MONITORING about 13 hours ago - at 03/31/2026 01:33PM

A fix has been implemented and we are monitoring the results. Updates to follow.

INVESTIGATING about 14 hours ago - at 03/31/2026 12:27PM

We are investigating an issue causing inbound and outbound faxing delays. More updates to follow.

Latest Documo outages

Portal Disruptions - about 1 month ago

FaxBridge Disruptions - about 1 month ago

Outbound Fax Delays - 3 months ago

Outbound Fax Delays - 4 months ago

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