Outage in Documo

FaxBridge Disruptions

Resolved Minor

February 16, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing all FaxBridge devices to appear offline (FMCs are functioning as normal). This is effecting both inbound and outbound traffic. This is not impacting telecom and inbound faxes will print as expected once resolved. Our teams are actively engaged and working on a resolution. Updates to follow.

Components affected

Documo FaxBridges

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/16/2026 09:45PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/16/2026 07:33PM

A fix has been implemented and we are monitoring results.

INVESTIGATING about 2 months ago - at 02/16/2026 05:53PM

We are continuing to investigate this issue and will provide updates as we have them.

INVESTIGATING about 2 months ago - at 02/16/2026 03:38PM

Latest Documo outages

Inbound and Outbound Fax Delays - 17 days ago

Portal Disruptions - about 2 months ago

Outbound Fax Delays - 3 months ago

Outbound Fax Delays - 4 months ago

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