Outage in Documo

FaxBridge Disruptions

Resolved Minor

February 16, 2026 - Started 1 day ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing all FaxBridge devices to appear offline (FMCs are functioning as normal). This is effecting both inbound and outbound traffic. This is not impacting telecom and inbound faxes will print as expected once resolved. Our teams are actively engaged and working on a resolution. Updates to follow.

Components affected

Documo FaxBridges

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Latest Updates ( sorted recent to last )

RESOLVED about 22 hours ago - at 02/16/2026 09:45PM

This incident has been resolved.

MONITORING about 24 hours ago - at 02/16/2026 07:33PM

A fix has been implemented and we are monitoring results.

INVESTIGATING 1 day ago - at 02/16/2026 05:53PM

We are continuing to investigate this issue and will provide updates as we have them.

INVESTIGATING 1 day ago - at 02/16/2026 03:38PM

Latest Documo outages

Outbound Fax Delays - about 1 month ago

Outbound Fax Delays - 2 months ago

FMC Delivery Issues - 4 months ago

FMC Devices Offline in Portal - 4 months ago

FMCs Offline - 6 months ago

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