Outage in Documo

Outbound Fax Delays

Resolved Minor
January 12, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting outbound faxing. More updates to follow.
Components affected
Documo Fax Services

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 01/12/2026 05:46PM

This incident has been resolved and the backlog has been cleared.

MONITORING 1 day ago - at 01/12/2026 03:56PM

A fix has been implemented and we are monitoring the results. Please expect a delay in delivery as we are working through the backlogged faxes. Additional updates to follow.

IDENTIFIED 1 day ago - at 01/12/2026 02:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 01/12/2026 02:35PM

We are currently investigating an issue affecting outbound faxing. More updates to follow.

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