DonorPerfect problems reported by users
This chart provides user-reported problems for DonorPerfect in the last 12 hours. It's a collection of user reports from different sources.
Latest DonorPerfect Official Outages
We continuously monitor the official DonorPerfect status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last DonorPerfect outages.
Minor Resolved · 4 days ago · lasted about 2 hours
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
Minor Resolved · 4 days ago · lasted about 2 hours
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
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Minor Resolved · 18 days ago · lasted 1 day
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a 'waiting for agent screen'. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
Minor Resolved · about 2 months ago · lasted about 24 hours
Intermittent Issue Accessing Pledge Tab and Posting Batches
Our team is investigating an issue where attempts to load the pledge tab or post a batch is causing errors. We are actively investigating and working hard to resolve this issue. We thank you for your patience as we work on this!
Minor Resolved · about 2 months ago · lasted 38 minutes
DonorPerfect Loading Issues & Errors
We are currently investigating an issue where some DonorPerfect systems are not loading correctly. Resolving this is a top priority and our development team is actively working on investigating the cause of this. We will keep you updated as soon as we have more information. We apologize for any inconvenience.
Minor Resolved · about 2 months ago · lasted about 3 hours
DonorPerfect Slowness and Intermittent Errors
We're investigating reports of intermittent slowness, errors navigating within DonorPerfect, and completing tasks. We apologize for this inconvenience, and we're working hard to resolve this issue.
Minor Resolved · 2 months ago · lasted 1 day
Intermittent Phone Connectivity Issues
We are currently investigating an issue that is causing connectivity issues with our phone support. We are working hard to identify and resolve the issue, and we will keep you updated on the progress. The best way to reach our support team at this time is through Chat Support in the Help Menu of DonorPerfect (look for the question mark in the upper right corner).
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What is DonorPerfect?
Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more
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Frequently Asked Questions
- Is DonorPerfect down right now? What is DonorPerfect current status?
- DonorPerfect seems to be up and running. We've updated the status less than a minute ago.
- Was DonorPerfect down today?
- DonorPerfect is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with DonorPerfect, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with DonorPerfect and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring DonorPerfect and get alerts in real-time when DonorPerfect has outages.
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