Outage in DonorPerfect

Intermitted Slowness and Timeout Errors when Running Easy Reports

Resolved Minor
February 12, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're investigating reports of intermittent slowness and errors when running Easy Reports in DonorPerfect. We apologize for this inconvenience. We are working hard to resolve this issue and will keep you updated!
Components affected
DonorPerfect
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2024 10:06PM

We are not seeing any further errors at this time. Thank you for your patience while we worked to resolve this issue.

MONITORING 3 months ago - at 02/12/2024 07:48PM

A fix has been implemented and we are monitoring the results. Thank you for your patience.

INVESTIGATING 3 months ago - at 02/12/2024 07:43PM

We're investigating reports of intermittent slowness and errors when running Easy Reports in DonorPerfect. We apologize for this inconvenience. We are working hard to resolve this issue and will keep you updated!

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