Outage in dotdigital

Delays sending SMS via Dotdigital

Resolved Minor
August 05, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing delays sending SMS via the Dotdigital platform. Our team are investigating and we'll update this status page soon with more information.
Components affected
dotdigital Europe - SMS dotdigital Asia Pacific - SMS dotdigital North America - SMS dotdigital API
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/05/2022 04:00PM

SMS delivery is now back to normal. We're monitoring the situation to confirm there is no recurrence of the issue.

INVESTIGATING over 1 year ago - at 08/05/2022 03:16PM

We are currently experiencing delays sending SMS via the Dotdigital platform. Our team are investigating and we'll update this status page soon with more information.

Latest dotdigital outages

Intermittent access to Surveys Pages and Forms in Europe - 11 days ago
Domain outage impacting CPaaS API & CRM connectors - about 1 month ago
Issues with Enterprise Communications API, Chat, SMS and MMS channels - about 1 month ago
Intermittent delays on inbound SMS via some short codes - about 1 month ago
Missing UK SMS delivery receipts - about 2 months ago

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