Is dotdigital Down?

dotdigital Status is Operational

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Latest dotdigital Outages

Check the stats and details of the latest dotdigital outages and issues

0 Outages in the last 7 days
3 Outages in the last 30 days
13 Days since last incident

Resolved Minor Images in EasyEditor not loading correctly (R1 - Europe region)

We're investigating an issue with images either being slow to load in EasyEditor or not loading at all in our European region (R1). Sorry if you're affected, we're working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

13 days ago

Resolved Minor Problems with custom from addresses using the .uk TLD

We are investigating problems with custom from addresses using the co.uk, org.uk and all other .uk domains. This problem will prevent links from working in email campaigns and we advise customers using a .uk domain not to send whilst we work on this problem.

21 days ago

Resolved Minor Problems with EasyEditor for Safari users

We've discovered an issue preventing Safari users from saving campaigns in Easy Editor, and our tech team are working flat out to fix it. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.

22 days ago

Resolved Minor Issue with loading images in Easy Editor - EU Region

We're investigating an issue with images not loading within Easy Editor in our EU Region. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

about 2 months ago

Resolved Minor Delays sending SMS via Dotdigital

We are currently experiencing delays sending SMS via the Dotdigital platform. Our team are investigating and we'll update this status page soon with more information.

2 months ago

dotdigital Components Status

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Frequently Asked Questions

Is dotdigital down today?
dotdigital seems to be up and running. We've updated the status 8 minutes ago.
I'm having issues with dotdigital, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when dotdigital is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when dotdigital has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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