Is dotdigital Down? dotdigital status is operational

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Stats for dotdigital official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

30 days

Users reports for dotdigital in the last 12 hours

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Stay on top of dotdigital's current and past outages

dotdigital outages in the last 30 days per day

Minor · about 1 month ago · lasted about 5 hours

Intermittent access to dotdigital in APAC region

Some customers may experience issues with their dotdigital account. Engineers are inevstigating a potential issue with our cloud provider

Minor · 3 months ago · lasted about 1 hour

Issues with Phone Support

We're currently facing issues with our phone support, which prevents our Support and Customer Service Team from receiving and answering calls. While we work to resolve this, please reach out to us via email at or engage with us through LiveChat -

Minor · 3 months ago · lasted about 2 hours

SMS delays in all regions

We're investigating an issue with SMS delays in all regions. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

Minor · 4 months ago · lasted about 4 hours

Intermittent connectivity issues for customers in North America

We're investigating an issue with some customers in North America experiencing connectivity issues connecting to Dotdigital. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

Minor · 4 months ago · lasted 25 minutes

Intermittent connectivity issues for some users in APAC and South America

We are currently experiencing intermittent connectivity issues that are affecting some users in APAC and South America. This is related to an issue with our global network connectivity partner. We're working with them to resolve the issue.

Minor · 5 months ago · lasted about 2 hours

Intermittent API performance issues (Region 1 - Europe)

We're investigating an issue with API performance. This issue is intermittent causing slow processing of API calls and sometimes a 502/524 error. We're working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.

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Frequently Asked Questions

Is dotdigital down right now? What is dotdigital current status?
dotdigital seems to be up and running. We've updated the status 3 minutes ago.
Was dotdigital down today?
dotdigital is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with dotdigital, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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