This chart provides user-reported problems for dotdigital in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official dotdigital status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last dotdigital outages and possible affected you.
Minor Resolved · 7 days ago · lasted about 3 hours
Connectivity Issues - APAC (R3) region
We are currently experiencing connectivity issues that are affecting customers using the APAC (R3) region of Dotdigital
Minor Resolved · 26 days ago · lasted about 3 hours
Delays sending emails (All regions)
We are currently experiencing delays in sending emails via the Dotdigital platform. Our team is investigating and we'll update this status page soon with more information.
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Minor Resolved · 28 days ago · lasted about 2 hours
Degraded performance with tracking links using ddlnk.net
We have identified an issue with degraded performance with email tracking links using the ddlnk.net domain. Customers using our alternative default tracking domains or those with custom from addresses are not impacted. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.
Major Resolved · about 2 months ago · lasted about 2 hours
Outbound SMS sending issues (All regions)
We've discovered an issue with sending outbound SMS and our tech team are working to resolve the issue. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly.
Minor Resolved · 3 months ago · lasted about 1 hour
Delays processing SMS delivery receipts - all regions
We are currently experiencing delays processing delivery receipts for SMS sends. Although our platform is delivering SMS quickly and as normal, there is a backlog in marking those deliveries as complete. We are investigating this issue.
Minor Resolved · 3 months ago · lasted about 3 hours
Issues displaying previews for Dynamic Content in email campaigns (All regions)
We’re seeing an issue with displaying previews for Dynamic Content in email campaigns at the moment. We’re working on a fix as our highest priority. Sorry it’s happened, folks! We’ll have another update for you soon, stay tuned.
Minor Resolved · 3 months ago · lasted about 2 hours
Intermittent issues loading Dotdigital
We're investigating an issue with intermittent issues loading Dotdigital in your web browser. Sorry if you're affected. The issue is due to a partial outage at a third party technology provider who are having issues. We'll share another update shortly.
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