Outage in DrChrono

DrChrono System Performance

Resolved Minor
October 18, 2023 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

DrChrono is currently experiencing slowness or intermittent outages. Our engineering team is looking into this issue. We are sorry for any inconveniences this has caused. We will continue to update this page.
Components affected
DrChrono drchrono.com DrChrono drchrono iPad EHR DrChrono onpatient.com
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/19/2023 04:50PM

DrChrono has resolved all issues. We apologize for any inconveniences this may have caused.

MONITORING 7 months ago - at 10/19/2023 12:08PM

DrChrono is continuing to monitor system system performance today.

MONITORING 7 months ago - at 10/18/2023 10:45PM

We believe system performance has improved. We are no longer seeing 503 errors, however you may still be experiencing system slowness. We are continuing to investigate to bring a full resolution.

INVESTIGATING 7 months ago - at 10/18/2023 10:05PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 09:14PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 08:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 07:15PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 06:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 05:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 03:59PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 45 minutes.

INVESTIGATING 7 months ago - at 10/18/2023 03:07PM

DrChrono is currently experiencing slowness or intermittent outages. Our engineering team is looking into this issue. We are sorry for any inconveniences this has caused. We will continue to update this page.

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