Outage in Eleos Technologies
Elevated error rates of Eleos Platform Apps
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We have stabilized the system, and at this time we believe we have found the root cause. We are working to put a fix in place.
The stability problems appear to be related to memory usage. We've pulled in more of the team to help determine the cause and apply a fix.
With the mitigation efforts in place we are continuing to monitor the error rates of the Platform.
We have applied some mitigating measures to bring down the error rate across the Eleos Platform, but we are continuing to investigate the root cause of the errors and come to a complete resolution of the issue.
We will post another update here in 30 minutes.
We currently experiencing elevated error rates with the Eleos Platform when fetching up-to-date data, and when sending messages. Messages sent during this time will be stored on device, and Eleos Platform apps will continue to retry sending the messages until they are successfully sent.
We will post an update here in 30 minutes or sooner if new information is available.
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