Outage in EMnify

SMS Service Interruption

Resolved Minor
October 26, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer, We are experiencing interruptions in the SMS-MT Service is currently. We are investigating the issue. and updates to follow shortly. Kind Regards, EMnify Support
Components affected
EMnify SMS Connectivity
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/26/2022 12:34PM

Dear Customer,

A fix has been implemented and we are monitoring the results.

Thanks a lot
EMnify Support

IDENTIFIED over 1 year ago - at 10/26/2022 11:28AM

Dear Customer,

We have identified the issue causing SMS-MT service interruption. We are currently rectifying the cause.

Also please be informed that SMS from/to API are working, the current issue is only on SMS received from other mobile subscribers.

Updates to follow.

Thanks a lot

Kind Regards,
EMnify Support

INVESTIGATING over 1 year ago - at 10/26/2022 11:16AM

Dear Customer,

We are experiencing interruptions in the SMS-MT Service is currently.

We are investigating the issue. and updates to follow shortly.

Kind Regards,
EMnify Support

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