Outage in Eventive
Virtual content transcode failures
Resolved Major
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Outage Details
Components affected
Eventive Virtual platformLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to work on a fix for this issue.
Our video encoding provider has reported an issue with cloud server architecture that is causing virtual content trancode failures. The cause has been identified and a fix is in progress. All affected uploads will have to be re-submitted once the fix is complete. Estimated resolution by 09:00 UTC on 12 September.
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