Number of Incidents
1 outages
Since last incident
10 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System.
Minor · 10 days ago · lasted 1 day
Exact Online - Not possible to generate payroll period and EU tax reports (NL/BE/ES).
You may experience an error message telling you to contact support while working in Exact Online. The pages where you may experience these errors include (but are not limited to) the following: - Creating an IC tax report - Generating Payroll reports We are currently investigating the cause of the issue. Our apologies for the inconvenience.
Minor · about 2 months ago · lasted about 2 hours
EOL - CODA files not correctly assigned (BE)
You may experience that CODA files in the digital postbox have not been assigned to the administration. We are working hard to solve this issue. When an update is available, we will inform you via this status page. Apologies for the inconvenience.
Minor · 3 months ago · lasted about 17 hours
EOL - Scans are not processed yet (NL - BE)
You may notice that the scans you've uploaded are not processed yet. We are working on processing all the scans. Please don't upload these scans again. We will provide updates when necessary. Our apologies for the inconvenience caused.
Minor · 4 months ago · lasted 37 minutes
EOL - Digital mailbox does not receive messages (Global)
No messages have been received in the digital mailbox since 4.05 CEST We have identified the issue and resolved it for legislations NL and BE. Other legislations will soon follow. Please refrain from sending in your messages again to prevent doubles. Our apologies for the inconvenience.
Minor · 6 months ago · lasted 34 minutes
It is possible that you experienced performance issues between 14:30 CEST and 15:00 CEST. We have identified this issue and have already implemented a fix. We are currently monitoring our performance. Our apologies for any inconvenience caused.
Minor · 10 months ago · lasted 3 days
Payment conditions on imported invoices can be different than intended. (EOL - NL)
Due to API not being able to change the payment condition currently it can be different than intended. We are working hard to fix this issue. If urgent payments need to be made, please manually adjust payment method. Our apologies for any inconvenience caused.
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