Outage in Exact System

EOL - Digital mailbox does not receive messages (Global)

Resolved Minor
June 02, 2023 - Started about 2 years ago - Lasted 37 minutes
Official incident page

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Outage Details

No messages have been received in the digital mailbox since 4.05 CEST We have identified the issue and resolved it for legislations NL and BE. Other legislations will soon follow. Please refrain from sending in your messages again to prevent doubles. Our apologies for the inconvenience.
Components affected
Exact System Salaris voor Accountancy Exact System Exact bouw7 Exact System Exact bouw7 Exact System Salaris voor bedrijven Exact System Project Management Exact System Exact API Exact System Support department Exact System Scan & Herken Exact System Handel Exact System Accountancy Exact System Boekhouden Exact System Uren & Facturen Exact System Project Management Exact System Digitale Brievenbus Exact System Handel Exact System Scan & Herken Exact System Exact API Exact System Support department Exact System Mijn [Kantoor] Exact System Uren & Facturen Exact System Mijn[Kantoor] Exact System Boekhouden Exact System Productie Exact System Accountancy Exact System Productie
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/02/2023 08:05AM

The issue has been resolved for all legislations. We can confirm that the process concerning the digital mailbox are working as intended again.

MONITORING about 2 years ago - at 06/02/2023 07:37AM

No messages have been received in the digital mailbox since 4.05 CEST We have identified the issue and resolved it for legislations NL and BE. Other legislations will soon follow. Please refrain from sending in your messages again to prevent doubles. Our apologies for the inconvenience.

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