Outage in ExamSoft

Support Hold Times

Resolved Minor
August 28, 2023 - Started about 2 years ago - Lasted 2 months
Official incident page

Incident Report

We are currently experiencing higher than usual wait times. We appreciate your patience. For non-urgent needs, please email us at the examsoft-support@turnitin.com email address. To ensure customers are being assisted appropriately, chat support hours have been modified. The chat hours of operations are from 6pm Central to 7am Central.
Components affected
ExamSoft Support

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/01/2023 08:41PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/28/2023 06:33PM

We are currently experiencing higher than usual wait times. We appreciate your patience. For non-urgent needs, please email us at the examsoft-support@turnitin.com email address.

To ensure customers are being assisted appropriately, chat support hours have been modified. The chat hours of operations are from 6pm Central to 7am Central.

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