Outage in Exclaimer

We are monitoring a previous service alert

Resolved Minor
March 10, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our certificate provider Sectigo is currently carrying out scheduled maintenance. This means that until complete, they are unable to provision new certificates. This is expected to last until 0200 UTC 10/03. As a result of this, new office 365 tenants attempting to onboard will be unable to complete the mail routing wizard. The status of this maintenance event can be viewed on the sectigo status page here: https://sectigo.status.io/pages/maintenance/5938a0dbef3e6af26b001921/65e1d118413cbc0dce8df282 Once the maintenance window has cleared, Engineers will verify the status of certificate provisioning and update accordingly.
Components affected
Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/10/2024 02:01AM

Engineers have confirmed that the previous service alert has been resolved. The maintenance window has completed and certificates have been successfully provisioning again since 01:16 UTC

The service is now back to full health and is working as normal.

Thank you for your patience.

MONITORING about 2 months ago - at 03/10/2024 01:01AM

Our certificate provider Sectigo is currently carrying out scheduled maintenance. This means that until complete, they are unable to provision new certificates. This is expected to last until 0200 UTC 10/03. As a result of this, new office 365 tenants attempting to onboard will be unable to complete the mail routing wizard. The status of this maintenance event can be viewed on the sectigo status page here: https://sectigo.status.io/pages/maintenance/5938a0dbef3e6af26b001921/65e1d118413cbc0dce8df282

Once the maintenance window has cleared, Engineers will verify the status of certificate provisioning and update accordingly.

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