Is Exclaimer down?

Exclaimer current official status is Up and running

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Exclaimer Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days: 0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Portal emails failing to send

Summary: Portal emails failing to send Issue: Users who sign in using a username/password may not receive their login confirmation emails. This will mean that they are unable to sign into the portal to manage templates. Users who sign into the portal using SSO are unaffected. All imprinting and email processing functions are unaffected. We have identified the cause, and are working with the email service provider to remediate the issue. Symptoms: Some portal users are unable to sign into to the Exclaimer Cloud Portal Next Update In: 2h

2 months ago Official incident report

Resolved US: Message Processing Delays

Summary: We have identified an issue with increased message duration through the Exclaimer Cloud Platform. The cause of this issue is a confirmed Microsoft 365 incident: EX252124. Issue: A subset of customers may experience mail delays due to issues with O365 not processing SMTP requests in a timely manner. Symptoms: The potential of messages being delayed as they wait to be retried within O365. Though delayed, the emails will be processed and delivered with a signature. Next Update In: 1h

9 months ago Official incident report

Resolved US: Issues with Imprinting Service

Summary : A subset of customers may experience issues with mail delays/messages not being imprinted when mail is routed through our US2 datacenter Issue : We are currently experiencing an issue in our US2 datacenter, however we are unable to fail messages away from that datacenter due to current issues with the Microsoft Azure Portal meaning that SRE engineers are unable to enact remediation work. Symptoms : Messages delayed or not imprinted Next Update In : 1h

10 months ago Official incident report

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FAQ

Is Exclaimer down?: Exclaimer seems to be up and running. We're updating the status regularly.
I'm having issues with Exclaimer, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.
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