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Exclaimer Outages
Resolved Minor Microsoft 365 Message Processing Delays
We are investigating a possible service alert. Issue: Slow responses from Exchange Online is causing slow delivery of email and rejections from Exclaimer Cloud Symptoms: A 10x increase in RCPT TO duration in conversations with Microsoft is leading to poor performance of the Exclaimer SMTP service and delayed message processing. Next Update In: 1hr or sooner
Resolved Minor Cloudflare Outage causing issues with Exclaimer UI
We are investigating a possible service alert. Issue: The Exclaimer Cloud portal is currently unavailable Symptoms: An outage at one of our providers, Cloudflare (https://www.cloudflarestatus.com/), is stopping requests from getting to our front-end services. The servers themselves are healthy and available. When the outage at Cloudflare is under control our service should return to normal. Next Update In: 1hr or sooner
Resolved Minor We are investigating a possible service alert
We are investigating a possible service alert. Issue: The Exclaimer Portal may not show available subscriptions Symptoms: You will be able to log in, but your list of available subscriptions will be blank Next Update In: 1 hour or sooner
Resolved Minor Google Workspace Message Processing Delays
We are investigating a possible service alert. Issue: Google Workspace customers may be seeing delays in emails Symptoms: There are some delays in message processing due to Exclaimer Cloud being unable to route messages back to Gmail. The root cause of which is an unconfirmed Gmail outage Next Update In: 1 hour
Resolved Minor Portal emails failing to send
Summary: Portal emails failing to send Issue: Users who sign in using a username/password may not receive their login confirmation emails. This will mean that they are unable to sign into the portal to manage templates. Users who sign into the portal using SSO are unaffected. All imprinting and email processing functions are unaffected. We have identified the cause, and are working with the email service provider to remediate the issue. Symptoms: Some portal users are unable to sign into to the Exclaimer Cloud Portal Next Update In: 2h
Exclaimer Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is Exclaimer down today?
- Exclaimer seems to be up and running. We've updated the status less than a minute ago.
- I'm having issues with Exclaimer, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Exclaimer is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Exclaimer has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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