Number of Incidents
1 outages
Since last incident
14 days
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Major · 14 days ago · lasted about 10 hours
We are investigating a possible service alert
We are investigating a possible service alert. Issue: The Exclaimer Cloud UI in US is presently being affected by an Azure SQL incident in East US (2LZ0-3DG). Symptoms: Customers will be unable to launch into the UI to manage their email signatures. Next Update In: 60 minutes or sooner
Major · about 1 month ago · lasted about 10 hours
AU: Exclaimer Cloud UI Unavailable
Issue: Exclaimer Cloud UI unavailable in AU. Symptoms: Customers will not be able to launch the UI if their tenancy resides in AU. This is being caused by a storage issue in Azure in this region (issue tracking ID XNZ_-JD0) which is resulting in Exclaimer being unable to make connections to certain back-end infrastructure. Next Update In: 90 minutes or sooner.
Minor · 3 months ago · lasted about 3 hours
We are investigating a possible service alert. Issue: Potential message processing delays Symptoms: A subset of customers may experience message processing delays. This has been linked to a maintenance update applied to some of our infrastructure. We are currently investigating. Next Update In: 1hr
Minor · 7 months ago · lasted about 4 hours
Summary: Datadog Metric Issues Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale and identify performance problems. We have manually scaled key systems in order to ensure continued service. Next Update In: 1h
Minor · 7 months ago · lasted 6 minutes
Summary: Datadog Metric Issues Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale and identify performance problems. We have manually scaled key systems in order to ensure continued service. Next Update In: 1h
Minor · 8 months ago · lasted about 2 hours
Summary: Azure Networking Issues Issue: We are investigating reports of issues with some services due to issues with Azure Networking Symptoms: A subset of users may experience issues with imprinting and/or connection to the Exclaimer UI Next Update In: 1h
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