Outage in Exclaimer
Issues completing Exclaimer Cloud Setup
Resolved Major
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Outage Details
We are currently investigating reports of an issue when attempting to run the Exclaimer Cloud Setup wizard for customers using Microsoft 365 subscriptions.
This is not impacting already configured Exclaimer Cloud accounts and signatures are being applied as expected
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/02/2025 12:13AM
After continued monitoring by our Engineering team, we can confirm this incident has now been resolved.
If you are continuing to experience issues within Exclaimer Cloud, please reach out to our Support team who will be able to assist in investigating the issue
MONITORING
11 days ago - at 05/01/2025 09:14AM
A fix has now been applied to the service to restore full functionality. Our Engineering team are continuing to monitor the services for any further issues.
If you are continuing to experience issues, please look to log out and log back into the Exclaimer portal, or raise a ticket with our support team.
IDENTIFIED
11 days ago - at 05/01/2025 08:14AM
Engineers have identified another area of impact and have been able to identify a possible cause for the issue. The team are currently working through remediation processes
INVESTIGATING
11 days ago - at 05/01/2025 08:02AM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 05/01/2025 08:01AM
We are currently investigating reports of an issue when attempting to run the Exclaimer Cloud Setup wizard for customers using Microsoft 365 subscriptions.
This is not impacting already configured Exclaimer Cloud accounts and signatures are being applied as expected
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