Outage in Fastly
Reduced Support Chat Functionality
Resolved Minor
November 18, 2022 - Started over 3 years ago
- Lasted 3 days
Incident Report
Fastly is investigating an issue creating trouble tickets from support chat conversations. Support portal (https://support.fastly.com) and phone systems are unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 3 years ago - at 11/18/2022 04:13PM
Fastly is investigating an issue creating trouble tickets from support chat conversations. Support portal (https://support.fastly.com) and phone systems are unaffected, and may still be used for support communications. All edge cloud products and services are unaffected.
IDENTIFIED
over 3 years ago - at 11/18/2022 04:50PM
This issue has been identified and a fix is being implemented.
MONITORING
over 3 years ago - at 11/18/2022 06:55PM
A fix has been implemented and we are monitoring the results.
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