Filestack status

Everything seems OK

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Filestack Latest Incidents

Resolved Increased latency from Video Processing API

We are currently investigating this issue.

Resolved Increased error rate for conversions

We are currently investigating this issue.

Resolved Picker GUI Performance

Our team is investigating issues with assets rendering/loading within the Filepicker UI. We will update you as soon as we know more.

about 2 months ago Official incident report

Filestack Scheduled Maintenances

Image transformations system maintenance

We would like to inform you that on Monday, December 6th, between 09:00 AM and 11:00 AM UTC Filestack engineers will be performing maintenance on our image transformation system. If you have questions, we are here to help. Please reach out with any questions to [email protected]

from 12/06/2021 09:00AM UTC until 12/06/2021 11:00AM UTC Official maintenance report

Database maintenance

We would like to inform you that on Tuesday, January 18th, between 07:30 AM and 09:30 AM UTC Filestack engineers will be performing maintenance on our database cluster nodes. This update includes a number of security and performance updates. We will attempt to minimize impact during this maintenance window, however, some disruption should be expected due to the nature of this update. Filestack's API and Developer Portal (https://dev.filestack.com/) may be unavailable for this brief window, but cached CDN content will remain accessible. If you have questions, we are here to help. Please reach out with any questions to [email protected]

from 01/18/2022 07:30AM UTC until 01/18/2022 09:30AM UTC Official maintenance report

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IsDown App

FAQ

Is Filestack down?
Filestack seems to be up and running. We're updating the status regularly.
I'm having issues with Filestack, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Filestack is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Filestack has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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