Check if Redox Engine is down, official outages, user-reported issues, and outages map.
Redox Engine is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 87 incidents since started monitoring Redox Engine status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Redox Engine outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
05:06 PM CET
|
Major
At approximately 10:37 AM Central Time, Redox became aware of an issue with our message processin...
|
about 3 hours |
|
Oct 27, 2025
02:28 PM CET
|
Minor
Our service sending alert emails is currently paused
What this means: Alert emails are not bein...
|
about 2 hours |
|
Sep 30, 2025
06:54 PM CEST
|
Minor
We are currently aware of an issue in which the the last one hour of logs are not properly displa...
|
about 2 hours |
|
Sep 29, 2025
06:11 PM CEST
|
Minor
At approximately 10:39am CT, Redox became aware of an issue in which logs are delayed.
What this...
|
about 5 hours |
|
Sep 10, 2025
03:33 PM CEST
|
Minor
We have identified an issue that is creating increased latency in message processing for some cus...
|
about 1 hour |
|
Sep 08, 2025
06:19 PM CEST
|
Minor
Message processing impacted for a subset of customers. We are currently investigating the issue.
|
about 2 hours |
|
Aug 11, 2025
09:46 PM CEST
|
Minor
This has been identified and a fix is being implemented.
|
43 minutes |
|
Jul 10, 2025
04:09 PM CEST
|
Minor
Viewing some payload details for a small percent of logs may be delayed. Message processing is no...
|
about 6 hours |
|
Jul 07, 2025
08:26 PM CEST
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
May 29, 2025
05:35 PM CEST
|
Minor
We are seeing a number of increased errors with our API and delayed messages of up to 30 minutes....
|
about 2 hours |
See what users are saying about Redox Engine issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for Redox Engine. Currently, there are 4 more maintenances scheduled.
Scheduled for November 15, 2025 at 09:30 AM CET · until 11:30 AM CET
We will be undergoing scheduled maintenance during this time.
Scheduled for December 01, 2025 at 03:00 PM CET · until 11:00 PM CET
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the ...
Scheduled for June 01, 2026 at 03:00 PM CEST · until 11:00 PM CEST
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the ...
| Component | Status |
|---|---|
| API | OK |
| Carequality | OK |
| Dashboard | OK |
| Data Models | OK |
| docs.redoxengine.com | OK |
| Engine Core | OK |
| Hosting | OK |
| Polling | OK |
| redoxengine.com | OK |
| RLS | OK |
| ScienceIO ScienceIO API | OK |
| Third Party Services | OK |
| VPN | OK |
Healthcare data integration platform that facilitates secure data exchange between healthcare products and systems using APIs, hosted on AWS infrastructure.
Monitoring Redox Engine since April 2024
Tracking 19 Redox Engine services and regions
23 incidents in 2025
IsDown is a status page aggregator that monitors if Redox Engine and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Redox Engine, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Redox Engine (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Redox Engine's 19 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Redox Engine and other services.
IsDown checks Redox Engine official status page for major/minor outages or downtimes. A major outage is when Redox Engine experiences a critical issue that severely affects one or more services/regions. A minor incident is when Redox Engine experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Redox Engine outage, we send you an alert and update your dashboard and status page.
Redox Engine and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Redox Engine status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Redox Engine publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Redox Engine and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Redox Engine but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Redox Engine and other services.
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IsDown integrates with 20+ tools. Connect the status of Redox Engine and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Redox Engine down?'
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While Downdetector relies on user-submitted reports to detect Redox Engine outages, IsDown monitors Redox Engine's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Redox Engine status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Redox Engine in a single dashboard. | ||
| Instant Redox Engine outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Redox Engine official status and user-reported issues. | ||
| Maintenance feed for Redox Engine | ||
| Granular alerts filtering by Redox Engine components and regions. |
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Redox Engine isn't down. You can check Redox Engine status and incident details on the top of the page. IsDown continuously monitors Redox Engine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Redox Engine is currently operational. You can check Redox Engine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Redox Engine being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Redox Engine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Redox Engine last outage was on October 29, 2025 with the title "Message processing capacity reduced. Delays are expected."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Redox Engine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Redox Engine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Redox Engine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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