Outage in Redox Engine

Delayed Dashboard message/transmission logs

Resolved Minor

June 22, 2026 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

The visibility of RedoxEngine message/transmission logs in the dashboard have fallen behind starting at 10:15 AM Central. Our team is currently investigating the cause and working on a solution. Overall message traffic is unaffected. If you have any additional questions, please notify us at support@redoxengine.com.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/23/2026 03:07PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/22/2026 06:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 06/22/2026 05:59PM

We have identified the cause for the log visibility issues and are actively working on a fix. We are seeing the number of messages with delays decrease. We will update the status of this incident when said fix has been deployed.

INVESTIGATING about 1 month ago - at 06/22/2026 04:27PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 06/22/2026 04:02PM

The visibility of RedoxEngine message/transmission logs in the dashboard have fallen behind starting at 10:15 AM Central. Our team is currently investigating the cause and working on a solution.

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.

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