Outage in Redox Engine

Unexpected API and Dashboard Outage - 3rd party service outage

Resolved Minor

September 08, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our automated monitoring tools detected a major outage affecting the API and main site/dashboard at 1:34pm Central. Our team is currently investigating the cause and working on a solution. Please work with your teams to implement downtime procedures. If you have any additional questions, please notify us at support@redoxengine.com.

Components affected

Redox Engine Dashboard Redox Engine Engine Core

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 09/08/2026 09:04PM

The incident has been resolved. Please do not hesitate to reach out to support@redoxengine.com if you are continuing to run into anything unexpected.

MONITORING 5 days ago - at 09/08/2026 07:25PM

We applied a fix at 2:23pm Central and processing appears to be operating as normal. We are still seeing delays in log visibility. We will continue to monitor to verify that the issues are fully resolved with our 3rd party vendor.

INVESTIGATING 5 days ago - at 09/08/2026 06:59PM

Our automated monitoring tools detected a major outage affecting the API and main site/dashboard at 1:34pm Central. Our team is currently investigating the cause and working on a solution.

Please work with your teams to implement downtime procedures.

If you have any additional questions, please notify us at support@redoxengine.com.

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