Outage in Redox Engine
Issue with outgoing VPN traffic
Resolved MajorIncident Report
At approximately 4:45pm CT, Redox became aware of an issue impacting VPN tunnels. Impacted tunnels will see errors in attempts to deliver messages to destinations.
What this means: you may experience a delay before receiving traffic from Redox. We are actively looking into this issue and will have a fix available as soon as possible.
If you are concerned that your logs have been impacted or have any additional questions, please reach out to support@redoxengine.com.
Components affected
Redox Engine Engine CoreTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/06/2026 11:14PM
Messages are now processing normally. While we were unable to send VPN traffic we queued messages and now that VPNs are up and stable we are sending out all those messages.
If you have any additional questions or are not seeing expected logs, please reach out to support@redoxengine.com
MONITORING
3 days ago - at 05/06/2026 10:55PM
A fix has been implemented and we are monitoring the results. VPN message traffic is resuming as normal.
IDENTIFIED
3 days ago - at 05/06/2026 10:38PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 05/06/2026 10:20PM
At approximately 4:45pm CT, Redox became aware of an issue impacting VPN tunnels. Impacted tunnels will see errors in attempts to deliver messages to destinations.
What this means: you may experience a delay before receiving traffic from Redox. We are actively looking into this issue and will have a fix available as soon as possible.
If you are concerned that your logs have been impacted or have any additional questions, please reach out to support@redoxengine.com.
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