Outage in Redox Engine
Partial Log Delay
Resolved MinorIncident Report
Redox is currently experiencing a delay in some logs.
About an eighth of logs are delayed by under and hour.
What this means: you may experience a delay before receiving traffic from Redox. However, please be aware that the actual processing of logs is unaffected; message flow is still occurring, albeit at a slower pace. We are actively looking into this issue and will have a fix available as soon as possible.
If you are concerned that your logs have been impacted or have any additional questions, please reach out to support@redoxengine.com
Components affected
Redox Engine Engine CoreTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/16/2026 03:37PM
The incident has been resolved and logs delays are at nominal levels. If you have any additional questions please reach out to support@redoxengine.com
MONITORING
about 2 months ago - at 03/16/2026 03:06PM
A fix has been implemented for the delay issues and Redox is actively monitoring our logs. You may continue to experience delays as queues catch up to the present. If you have questions please reach out to support@redoxengine.com
INVESTIGATING
about 2 months ago - at 03/16/2026 02:51PM
Redox is currently experiencing a delay in some logs.
About an eighth of logs are delayed by under and hour.
What this means: you may experience a delay before receiving traffic from Redox. However, please be aware that the actual processing of logs is unaffected; message flow is still occurring, albeit at a slower pace. We are actively looking into this issue and will have a fix available as soon as possible.
If you are concerned that your logs have been impacted or have any additional questions, please reach out to support@redoxengine.com
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