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Emails are now being delivered as expected without delay.
To facilitate this, the "Open Rate" feature has been disabled; the team is investigating the best path forward for this feature. Until this next step is taken, a value of "0" will appear in the Open Rate field for any messages sent after February 10, 2023 on the Message Tracking>Progress tab. We apologize for any confusion this may cause.
We are working to resolve an issue that may delay email delivery for some clients. Please follow https://status.blackboard.com/incidents/xq3n3k7jvckx for updates
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