Outage in Finalsite

Mass Notifications: Some clients may experience delays in email delivery

Resolved Minor
February 11, 2023 - Started about 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

We are working to resolve an issue that may delay email delivery for some clients. Please follow https://status.blackboard.com/incidents/xq3n3k7jvckx for updates
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/12/2023 08:45PM

Emails are now being delivered as expected without delay.

To facilitate this, the "Open Rate" feature has been disabled; the team is investigating the best path forward for this feature. Until this next step is taken, a value of "0" will appear in the Open Rate field for any messages sent after February 10, 2023 on the Message Tracking>Progress tab. We apologize for any confusion this may cause.

IDENTIFIED about 1 year ago - at 02/11/2023 09:08PM

We are working to resolve an issue that may delay email delivery for some clients. Please follow https://status.blackboard.com/incidents/xq3n3k7jvckx for updates

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