Outage in Finalsite

Subset of Connect clients encountering internal server errors

Resolved Minor
April 16, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

A subset of clients are encountering internal server errors when sending demographic files for processing. Our team is investigating this issue and working towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 09:37PM

This issue is now resolved.

INVESTIGATING 16 days ago - at 04/16/2024 08:03PM

A subset of clients are encountering internal server errors when sending demographic files for processing. Our team is investigating this issue and working towards a resolution.

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