Is Finalsite Down? Finalsite status is operational

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Stats for Finalsite official incidents in the last 30 days

Number of Incidents

5 outages

Since last incident

5 days

Users reports for Finalsite in the last 12 hours

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Stay on top of Finalsite's current and past outages

Finalsite outages in the last 30 days per day

Minor · 5 days ago · lasted about 1 hour

Account and recipient search not working for a subset of clients.

Our development team has identified an issue that is causing our Account Search and Recipient Search function to show zero resolves for a subset of clients. Recipients can still be selected by choosing from a list (such as all parents and all students) or uploading a file. We are working to resolve this as quickly as possible.

Minor · 26 days ago · lasted 32 minutes

Outage on US Finalsite Enrollment sites

We are aware of an outage on all US hosted Finalsite Enrollment sites. Our team is actively investigating and we will post an update here soon.

Minor · 27 days ago · lasted 12 days

Connect - Access Denied by Some Providers

For a subset of providers/security sites, access to Connect is being blocked. Our engineers have already engaged these providers to rectify this situation. While we expect a resolution shortly, we suggest using an alternative connection (your phone, for example) in the meantime. If you require assistance, please do not hesitate in contacting our Support team.

Minor · 27 days ago · lasted about 2 hours

Connect - Subset of clients unable to access site

A subset of clients cannot access their Connect sites at this time. This is related to this morning's release, and the team is evaluating the best path to resolution. This is our top priority, and we will be updating this channel as information becomes available. If you are impacted by this and cannot login, and you need to send out an emergency message, please reach out to our Support team and we will assist you in sending that message.

Minor · 28 days ago · lasted about 3 hours

Messages stuck in Initializing

The following affects a subset of our clients: Our development team has identified an issue that is causing messages to be stuck on a status of Initializing. Our team is working to resolve this issue as quickly as possible. If you need to send out an emergency message and are affected by this, please reach out to our support team and we will assist with getting your message out.

Minor · about 1 month ago · lasted about 6 hours

Degraded Performance Issue

Our team is investigating reports of intermittent performance/availability problems on some sites. We will provide additional information as soon as possible.

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Frequently Asked Questions

Is Finalsite down right now? What is Finalsite current status?
Finalsite seems to be up and running. We've updated the status 3 minutes ago.
Was Finalsite down today?
Finalsite is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Finalsite, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Finalsite and need support?
How can I monitor Finalsite outages?
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