Outage in Finalsite
Issue Adding or Changing Images in Messages
Resolved MinorIncident Report
Summary AI Generated
Finalsite experienced an issue where users received error messages when attempting to add or change images within the Messages editor. The problem affected the image editing functionality in the messaging system for approximately 1.7 hours. The incident was resolved and image editing functionality was fully restored.
We are currently investigating an issue where users are receiving an error message when attempting to add or change images within the Messages editor. Our team is aware of the problem and is actively working on a resolution. We apologize for the inconvenience and will provide another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/18/2026 03:20PM
This incident has been resolved and our team has confirmed that image editing functionality has been restored.
INVESTIGATING
1 day ago - at 05/18/2026 01:44PM
We are currently investigating an issue where users are receiving an error message when attempting to add or change images within the Messages editor. Our team is aware of the problem and is actively working on a resolution. We apologize for the inconvenience and will provide another update as soon as we have more information.
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