Outage in Fivetran

Klaviyo connectors are failing with Unknown sync failures

Resolved Minor
April 24, 2024 - Started 9 days ago - Lasted about 6 hours
Official incident page

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Outage Details

The issue has been identified, and we are working to resolve it. The sync is failing at the "Person" endpoint; you can disable the "Person" table temporarily to let the connector run.
Components affected
Fivetran Klaviyo
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/25/2024 04:04AM

This incident has been resolved.

MONITORING 9 days ago - at 04/25/2024 02:12AM

The fix has been implemented for the Klaviyo connector and we are now monitoring the syncs.

IDENTIFIED 9 days ago - at 04/25/2024 01:06AM

The syncs are failing because we are receiving a new date format for the Person endpoint from Source. We are preparing a fix to handle the new date format received from the source.

IDENTIFIED 9 days ago - at 04/24/2024 10:18PM

The issue has been identified, and we are working to resolve it. The sync is failing at the "Person" endpoint; you can disable the "Person" table temporarily to let the connector run.

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