Outage in Formstack

Forms workers not running - integrations and emails delayed

Resolved Major
January 17, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

Need to monitor Formstack outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Formstack, and never miss an outage again.
Start Free Trial

Outage Details

As of 17:25 Eastern, Forms workers are delayed and queues are backing up. This affects form analytics, submit-action events like form integrations, submission exports, and emails. The Forms application, and the live form is functioning properly.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2024 11:40PM

Workers servers have been fully restored and all queued jobs have been completed as expected. Data and events were delayed for up to 1 hour, and no data loss occurred.

IDENTIFIED 4 months ago - at 01/17/2024 11:03PM

We have identified the issue and are working toward a solution. Resolution expected within 30 minutes.

INVESTIGATING 4 months ago - at 01/17/2024 10:58PM

As of 17:25 Eastern, Forms workers are delayed and queues are backing up. This affects form analytics, submit-action events like form integrations, submission exports, and emails. The Forms application, and the live form is functioning properly.

The easiest way to monitor Formstack and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime