Outage in Forte

Dex Connectivity Issues

Resolved Minor
January 09, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.
Components affected
Forte Dex
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2024 07:48PM

This incident has been resolved. Thank you for your patience!

MONITORING 4 months ago - at 01/09/2024 06:19PM

We have identified and resolved the issues with Dex. Will continue monitoring for the next hour. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

INVESTIGATING 4 months ago - at 01/09/2024 05:47PM

We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.

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