This chart provides user-reported problems for Forte in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Forte status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Forte outages and possible affected you.
Minor Resolved · 2 months ago · lasted about 7 hours
We are currently investigating an issue related to our email notification system that is impacting some Auto Daily and Reports deliveries. We are working with our email provider to identify and resolve the issue. Additionally, we have learned that some emails have been blocked by updated firewall rules. Please check with your IT department if you are missing email notifications, as they may be caught up. If you have any questions or need assistance with resending these reports, reach out to CSG Forte at either [email protected] or 866.290.5400 and someone will be happy to assist. Thank you!
Minor Resolved · 4 months ago · lasted less than a minute
We are currently investigating latency in BillPay. Teams are actively engaged in diagnosing and resolving the issue.
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Minor Resolved · 5 months ago · lasted 1 minute
This morning we experienced temporary connectivity issues that impacted multiple products and services. We have taken the necessary steps to resolve this matter and all services are back in a fully operational state. We apologize for the temporary service disruption and are looking into the matter further to determine the root cause.
Minor Resolved · 5 months ago · lasted about 3 hours
We are experiencing delays in search performance on both the web and IVR through BillPay.
Minor Resolved · 6 months ago · lasted about 1 hour
Notifications Delayed Delivery
Autodaily reports and other email notifications that were due to go out this morning will be delayed. We are currently working on resending those reports and will provide an update as soon as they are ready to be sent out.
Minor Resolved · 7 months ago · lasted 8 minutes
Transaction Reporting Delay
We are currently investigating a delay in transaction reporting. Transactions are still completing successfully, but are taking longer than expected to report. We will update this status when more information is available.
Minor Resolved · 8 months ago · lasted less than a minute
BillPay - Search Functionality Delayed
We are investigating an issue related to BillPay search functionality being delayed when populating search results. We will update this status when more information is available.
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