Outage in FreshBooks

FreshBooks - Degraded Performance on Billing/Upgrade Page

Resolved Minor
February 16, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor FreshBooks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FreshBooks, and never miss an outage again.
Start Free Trial

Outage Details

There’s currently an issue with degraded performance on our Billing/upgrade page on FreshBooks which can impact the ability to Upgrade/Update Billing info. We are working on fixing the performance issues and getting functionality back for the Billing/upgrade page Please check back for further updates.
Components affected
FreshBooks
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/16/2023 04:31PM

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

MONITORING about 1 year ago - at 02/16/2023 04:09PM

We have fixed the issue impacting Upgrades on FreshBooks on Android devices using Google Pay. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

IDENTIFIED about 1 year ago - at 02/16/2023 04:02PM

The FreshBooks Billing/Upgrade Issue is limited to Android users on Google Pay, and are working quickly to fix it. We will post an update as soon as everything is resolved.

INVESTIGATING about 1 year ago - at 02/16/2023 03:46PM

There’s currently an issue with degraded performance on our Billing/upgrade page on FreshBooks which can impact the ability to Upgrade/Update Billing info. We are working on fixing the performance issues and getting functionality back for the Billing/upgrade page Please check back for further updates.

The best way to monitor FreshBooks and all your cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime