Outage in FreshService
Latency while accessing FreshService due to ISP connectivity issue
Resolved Minor
August 08, 2023 - Started 9 months ago
- Lasted 12 minutes
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Outage Details
We observed Internet service provider carrying traffic from India to US is facing connectivity issue , which could result in latency of Freshservice from specific networks . Our cloud service provider is working with ISP to reroute the traffic on the impacted path ; Updates to follow.
Components affected
FreshService Billing FreshService Assets FreshService Agent Portal FreshService Dashboard FreshService Self-service portal FreshService Project Management FreshService Automation FreshService Tickets FreshService Problems FreshService Solutions FreshService Marketplace FreshService Releases FreshService Alert Management FreshService ChangesLatest FreshService outages
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