Outage in FreshService

Issues with Ticket list views, Search and Dashboards

Resolved Minor

March 28, 2024 - Started 11 months ago - Lasted about 1 hour

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Outage Details

We are experiencing degraded performance on our search platform. Customers would notice issues with the ticket views not loading and accessing custom dashboard. We are all hands on deck to address this issue. Updates to follow.

Components affected

FreshService Search

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