Outage in FreshService

Issue with outgoing emails using Custom Mail server

Resolved Minor

March 19, 2024 - Started 9 months ago - Lasted about 6 hours

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Outage Details

We are currently experiencing a issue with outgoing emails pertaining to custom mail server using Gmail servers. We have the right stakeholders on deck to have this addressed. Updates to follow.

Components affected

FreshService Outgoing email FreshService Outgoing email FreshService Outgoing email FreshService Outgoing email

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