Outage in Front

Sending and receiving via O365 inboxes unavailable for some customers

Resolved Minor

November 30, 2022 - Started over 1 year ago - Lasted 43 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.

Components affected

Front O365

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/30/2022 03:00AM

All channels are back online and all messages have been imported.

MONITORING over 1 year ago - at 11/30/2022 02:39AM

All affected channels are back online and we are importing all missed messages.

IDENTIFIED over 1 year ago - at 11/30/2022 02:22AM

The issue has been identified and a fix is being implemented.

Latest Front outages

[us-west-1][us-west-2][eu-west-1] Chat Inaccesible - 11 days ago

[eu-west-1][by_company_00004] Front inaccessible - about 1 month ago

[us-west-2][by_company_00004] Front is not responsive - about 1 month ago

Intermittent API errors - 2 months ago

Partner Incident Impacting New Facebook and Instagram Channels - 2 months ago

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