Is Funnel Down?

Funnel status is operational

Google Ads - Missing data & slow recovery. See details
Outage started 10 days ago
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Funnel problems reported by users

This chart provides user-reported problems for Funnel in the last 12 hours. It's a collection of user reports from different sources.

Latest Funnel Official Outages

We continuously monitor the official Funnel status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Funnel outages.

1 Outages in the last 7 days
5 Outages in the last 30 days
2 Days since last incident

Minor · started 10 days ago

Google Ads - Missing data & slow recovery

On Mar 14, 2023 we identified an issue that caused some temporary loss of data availability for a small percentage of Google Ads sources. Affected sources are slow to recover due to a separate issue with the Google Ads API. We are in contact with Google to identify the root cause of this secondary issue. Meanwhile data recovery for the affected sources will be very slow. We are investigating the possibility of a workaround to speed this process up. We will provide updates on a bi-daily basis.

Minor · started 22 days ago

Google BigQuery & Google Cloud Storage Data Shares outage

BigQuery and Cloud Storage Data Shares was down today between 10:05 and 14:30 CET for Data Shares that is configured to use Service account for authentication. The problem has been resolved and affected Data Shares have been re-started.

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Minor · started 3 months ago

Google My Business - Old report types are closing down

Google My Business report types "Insights", "Local Post", and "Action Phone" are closing down. Google has already begun to block data retrieval for these reports, meaning you may already be experiencing download delays. On January 16th Funnel will disable the old data sources and insights data will only be available via the new report type "Performance Insights". The old data will still be available in Funnel.

Minor · started 6 months ago

Facebook Ads - delayed downloads

We are seeing an increased rate of errors for our Facebook Ads connector. This might result in some delays in the downloads for your Facebook Ads data sources.

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Major Resolved · 2 days ago · lasted about 1 hour

Looker Studio - “REFRESH AUTHORIZATION” error

Many customers are reporting errors in their Looker Studio reports with charts giving the error: "Looker Studio has encountered a system error. Sorry, we encountered an error and were unable to complete your request." As well as a “REFRESH AUTHORIZATION” error on the data source. We're investigating the cause and will continue to update as we learn more.

Minor Resolved · 10 days ago · lasted 3 days

RTB House – Delayed downloads for some data sources

Starting around the 7th of March, we have noticed delayed downloads for some RTB House data sources. This issue affects less than 10% of total RTB House data sources connected to Funnel, but it is preventing said sources from importing any data at all. There appears to have been a change done on the platform's end which affects access to certain statistics and/or breakdowns that we were previously able to download. We are looking into what changes need to be made in order to resume imports for affected sources.

Minor Resolved · 25 days ago · lasted 34 minutes

Imported fields not showing as they should.

Metrics and Dimensions imported from Data Sources does not show up in Dimension/Metrics page nor in Data Explorer. We are investigating the issue.

Funnel Components Status

Check the current status of the components

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What is Funnel?

Funnel is the leading marketing data hub. Our vision is to raise the bar for data-driven and actionable insights – to unlock the true impact of data.

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Frequently Asked Questions

Is Funnel down right now? What is Funnel current status?
Funnel seems to be up and running. We've updated the status 1 minute ago.
Was Funnel down today?
Funnel is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Funnel, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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